A local restaurant in Goodwood that was previously voted the favourite family restaurant in Cape Town, has a chance to grab the prize once again.
Ashley’s Family Restaurant is nominated for best family restaurant in the Kfm Best of Cape Town awards.
Ashley Witten, owner of the restaurant, says the nomination came both as a surprise “and also not as one”.
This because they have a dedicated support customer base that rates them high, the restaurant boasts.
Witten says the competition got bigger, “so there are more people aware of it”.
Restaurants also nominated in the category of best family restaurant are in Mossel Bay, Piketberg, Hermanus and Paarl.
According to Witten the growth of fans in the running time of the competition led them to the most followed restaurant in Cape Town.
Alice Menigo, HR at the restaurant says: “You can’t see all the likes on the pages, but you can see all the views.”
Interaction from people in the last competition grew its fan base by 20 000 people and 1,3 million people interacted on their platform to give them the number one spot as Cape Town’s favourite family restaurant.
Witten explains he had been in the Goodwood area for more than 30 years.
“I have seen all the changes, not all bad, a lot of good, because it is the perfect area where people uplifted themselves,” he says. “This is where they ended up.”
‘Making customers feel seen’
“What we try and achieve here is to give each staff member who works at Ashley’s an opportunity to practise their flair, the ‘you’ to come out,” Witten says. “You are there to serve the customer, but more importantly, entertain them. It is one of the things that makes a difference.
“People are not only coming for supper. They are coming for an entertaining evening.
“People choose where they go nowadays. Any establishment with a customer must know from the time they enter that they chose this establishment. So one’s all must be given so next time they eat out they will come back.
“Every visit must be a special one, a memory made. Even just making eye contact is important.”
The restaurant is running another competition for the most favourite restaurant in South Africa, citing value for money and customer relationships. “Our customers become friends and friends become family,” Witten says.
