Does anyone in Monte Vista have no water?
This is one of the questions several residents in Monte Vista had on their lips last week (and this week), where they had to endure a series of low water pressure, and in some cases had to sit without running water for hours.
These complaints were reported by several residents on the local community Facebook page, Monte Vista and Plattekloof Glen Ratepayers’ and Residents’ Association.
No water in several roads
On Monday morning one resident wrote that he had experienced low water pressure and that he had logged a call with the City of Cape Town, followed by others saying that they too have been experiencing similar issues. The low pressures were reported to have been experienced in Montague Road. In Barrow Street, Camoens Avenue and Borghorst Street residents had no water for a while, one resident commented. The similar issue was experienced on Sunday in Monte Vista Boulevard.
The matter has been reportedly ongoing since Thursday evening. One resident wrote on the same group‘s page that they had low water pressure in Alabama Street. Other streets affected last week include Monte Vista Boulevard, Plattekloof Road, Blythwood Street and Houtman Street.
“Seven hours later, still no water,” one resident wrote on the Friday morning.
Many residents have logged C3 notification calls with the City, sharing their reference numbers on the group. Low water pressure and dry taps were also reported in Buitendag Street and De la Fontaine Avenue.
City explains
TygerBurger approached the City for comment following the complaints.
In response Zahid Badroodien, Mayco member for water and sanitation, said that they were made aware of the matter adding that the City “sincerely regrets any inconvenience caused”.
He explained: “The water supply disruption was caused as a result of a zero-pressure test that was done on the network due to the spate of low water pressure and pipe bursts in the area. The team had to resolve the water supply issues by determining the extent of feeds from two pressure management supply zones. They had to shut off the water supply at a time that had the least water demand to enable them to accomplish their objectives. They also installed data loggers in the network to monitor the performance of the water supply system for the affected areas to make the relevant adjustments to the pressure-reducing valves on the water supply mains to these zones.”
TygerBurger also asked about an overflowing sewerage drain in Plattekloof Road on Wednesday and Thursday.
“The blockage was primarily caused by fats in the sewer system. This blockage has since been cleared,” Badroodien said.