Durbanville Police Station opens new, larger victim support room to enhance trauma assistance

Cutting the ribbon is Maryke van Dijk (VEP coordinator) with (from left) Siphokazi Ntuma, Louie Storm, Capt Melinda Bronkhorst, Capt Elmarie Human and Elmarie Crous. PHOTO: Esmé Erasmus


A new, much larger victim support room was opened on Monday at the Durbanville Police Station.

This came after the victim empowerment programme (VEP) has been operating for more than 12 years from the small wendy house in front of the building of Durbanville police.

The wendy house has become dilapidated over the years and had no ablution facilities.

The new trauma room has a separate toilet and further consists of a large room which is divided with furniture in a sitting area, a play area for children and an office.

The building was erected by the national police service, Capt Susan Meyer of Durbanville police told TygerBurger.

At the opening of the new trauma room, Maryke van Dijk, VEP coordinator, quoted the American poet and civil rights activist Maya Angelou.

“People will forget what you said and what you did, but people will never forget how you made them feel,” she said.

One of the volunteers told her she bumped into two victims from about eight to 10 years ago, van Dijk said.

“Both recognised her and called her by her name, and told her how thankful they were for her on that day of their traumatic experience.

This just show us how important it is to have victim support team in Durbanville. We are there for someone on their lowest day ever.

“But seeing the look in their eyes, the smile through the tears … nobody can ever take that feeling away from you that you have been able to help somebody and make their burden a little lighter. This is why we do this – to help people, to give hope and hopefully make the world a little better,”

she said.

VEP has 18 volunteers in Durbanville and 10 in Fisantekraal.

“We as volunteers work with the police to assist victims of traumatic crime, such as armed robbery, house robberies, rape, murder, motor vehicle accidents and inquests.

“Our aim is to comfort people, contain the situation and help where possible. We are not trained counsellors; we only help them with debriefing and help to put an action plan together,”

she said.

They often end up packing overnight bags for people who have been attacked in their houses,to sleep with family, or make sure children and pets are cared for.

Decline in cases

However, the new trauma room came amid a decline in cases where the help of the volunteers are called upon. While they saw victims in an average of 19 cases per month in 2019 before the Covid-19 pandemic, the numbers has dwindled down to about four cases per month.

“Victims really do need support. The police officers must call us out, even if we just make the victim a cup of coffee,” said Danielle Cronje, a volunteer of VEP Durbanville.

“Victims are often reluctant to accept help – for several reasons. They often do not know what it is about. Therefore we want the police officers to inform us of traumatic cases. We prefer victims to tell us themselves they do not want any support,”

Cronje told TygerBurger.

Louie Storm, chair of the Durbanville Community Police Forum, said they welcome the opening of the new facility.

“The Wendy house was not safe for victims. Victims often had to stand in the street due to lack of space. This new facility is not a nice to have, but a necessity. The Wendy house was becoming dilapidated and was not safe for victims anymore. We trust the police officers at crime scenes will refer victims for victim support, as they are required to do.

They are still in need of donations of several items to furnish the new trauma room.
  • A three-seater couch
  • A lounge chair, a carpet for the sitting area
  • A carpet for the children’s corner, a lockable office cupboard
  • A storage cabinet (for cleaning supplies), two curtains and two curtain rails (1.4 x 1m)
  • A coffee table (1 x 1m)
  • A kettle
  • A mobile toiletpaper stand
  • An office desk, a garden bench and paint for a mural
  • Anyone who can assist, must contact VEP Durbanville by email to Vep247365@gmail.com or phone 060 362 5315.

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